GSAEC Conference Workshop

Workshop: The merits of "Real plays" versus Role plays in coaching education

Melvin Smith



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About the presenter

Melvin L. Smith, Ph.D. is a Professor in the Department of Organizational Behavior and Faculty Director of Executive Education at the Case Weatherhead School of Management. He received his Ph.D. in Organizational Behavior and Human Resource Management from the University of Pittsburgh’s Katz Graduate School of Business.  Dr. Smith also holds a B.S. degree in General Management and Accounting from Purdue University and an MBA in Marketing from Clark-Atlanta University.

Dr. Smith’s research and teaching focus on leadership and emotional intelligence in the workplace, as well as social exchange relationships, social networks, and the development and use of human and social capital in organizations through executive coaching.

Dr. Smith has provided training and/or consulting services to a number of organizations including Alcoa, ArcelorMittal, American Greetings, Authentix, Bendix, Booz Allen Hamilton, Dealer Tire, Eaton, Federal Reserve Bank – Cleveland, Fifth Third Bank, H.J. Heinz, The J.M. Smucker Company, Kaiser Permanente, Leadership Cleveland, McKinsey & Company, MetroHealth, Moen, MTD Products, NASA, Neighborhood Leadership Development Program, Novelis, Owens-Illinois, PCC Airfoils, PNC Bank, Progressive Insurance, Roadway Express, Rockwell Automation, Scottish Enterprise, Tremco, Tucker, Ellis, & West, The U.S. Treasury Department – Office of Financial Research, United Black Fund of Greater Cleveland, University Hospitals, University of Pittsburgh Medical Center, University of Texas MD Anderson Cancer Center, as well as a number of public school districts and trade associations.

In addition to his work with U.S. companies, Melvin has worked with executives in Canada, Dubai, India, New Zealand, Scotland, and Trinidad.  He has also served as a visiting professor at ESADE Business School in Barcelona, Spain where he co-taught a senior executive education course on emotionally intelligent leadership.

Prior to completing his doctoral work at the University of Pittsburgh, Melvin spent over fifteen years in a series of sales/marketing management, and organization development positions with a number of Fortune 500 companies including IBM, Pepsi-Cola, and H.J. Heinz.