GSAEC Conference Paper Session

Paper session: Embracing the complexity of self in coaching education

  • Paper: Managing self, coaching another: how coaches express warmth and competence with their clients Jenna Brubaker
  • Paper: Digital portfolios in coach education Michelle Albaugh
  • Paper: What can a family systems therapeutic framework tell us how to effectively frame powerful questions Laura Hauser
  • Paper: Examining racial bias in coaching: Are coaches less effective when working with clients of color? Ariel Bernstein

About the Presenters

Jenna Brubaker is a recent graduate of Northwestern University's Master of Science in Learning and Organizational Change (MSLOC) as well as its Organizational Leadership Coaching Certification (OLCC). After earning her undergraduate degree at the University of Michigan in Organizational Studies, she spent seven years as a healthcare consultant. She's now a Director in Strategy, Planning, and Program Development at YMCA of the USA, where she leads multi-disciplinary teams to plan, develop, and launch programs to strengthen communities across the United States. Passionate about individual behavior change and personal presence, her capstone research at Northwestern focused on how coaches consciously manage their behavior in the coaching interaction.



Michelle Albaugh teaches full-time at Northwestern University’s Masters in Learning and Organizational Change Program (MSLOC). In addition, she advises Masters’ students in their Capstone research projects, coaches new students to develop an individual learning plan, and manages MSLOC’s 1-year Organizational and Leadership Coaching Certification (OLCC). Michelle also coaches individuals outside of Northwestern | MSLOC to develop their leadership, influence and personal effectiveness.  She earned her PhD in Human Development & Social Policy, from the School of Education and Social Policy at Northwestern. Her past research draws on both narrative methodology and quantitative approaches, such as structural equation modeling (SEM) to understand the intersections of personality, personal faith, and coping with adversity.




Laura artfully blends science and practice. She serves as the vice-president of the Graduate School Alliance for Education in Coaching (GSAEC). In addition to teaching in Fielding Graduate School’s year-long coaching program, she co-designed and co-teaches team and group coaching for Royal Roads University. Her pioneering empirical research resulted in a new team coaching framework called “Shape Shifting” that benefits talent management practitioners, coaches, researchers, and educators. She founded in 1993. She works with leaders to craft a compelling vision of the future, align teams, and strengthen leadership to improve business results. Prior to founding Leadership Strategies International in 1993, Laura worked internally for large organizations in both specialist and management positions. Laura is passionate about developing leaders and their teams, and educating other professionals to do the same. She lives in the greater Los Angeles area.


Ariel Finch Bernstein is a PhD candidate of Social-Organizational Psychology at Teachers College, Columbia University’s Graduate School of Education. As a scholar and practitioner, Ariel integrates his background in executive coaching with his academic interest in workplace stereotypes: his dissertation explores the influence of diversity on coaching engagements.

Ariel also serves as an Adjunct Professor of Psychology at Barnard College where he teaches Organizational Psychology to Barnard and Columbia seniors. He similarly serves as Graduate Associate for Columbia’s Executive Masters Program in Change Leadership. As an independent consultant, Ariel also partners with leaders and enterprises around organizational change efforts.

Ariel holds a bachelors degree in Political Science from the University of California, Berkeley and was clinically trained at New York University, where he earned a masters degree in Counseling for Mental Health & Wellness. When not performing literature reviews, Ariel is likely watching his beloved Golden State Warriors; running in Central Park; or dreaming of carne asada burritos from his hometown San Diego.