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Imagine Change: Spark the Potential of Coaching Education
July 22-23, 2021

meet our presenters & Moderators

In Order of Appearance

Thursday, July 22, 2021

Dr. Michael Zwell, President of GSAEC, is Chancellor and co-founder of the Wright Graduate University for the Realization of Human Potential and Professor of Transformational Coaching. He is also Managing Director of the Human Emergence Group, the corporate consulting division of the non-profit Wright Foundation for the Realization of Human Potential. He is also a certified coach for the Great Game of Business.

Mike received a B.A. from the University of Chicago with honors in 1970. A Woodrow Wilson Fellow, he received an M.Phil. (1972) and a Ph.D. from Yale University (1974). He has written and spoken extensively on topics related to getting the best and the most from your human capital. In 2000 he published the highly acclaimed Creating a Culture of Competence (John Wiley & Sons) on how to create high-performing organizations. Boards & Directors published two articles, “How to Hire the Right CEO”, in 1998, and “How We Are Finding our Future Leaders” in 2013. His third book, Six Figure Salary Negotiation, was published by Platinum Press in 2008. His first book, “How to Succeed at Love,” was published by Prentice-Hall in 1978.

Dr. Joseph Kable is the Baird Term Professor of Psychology and Marketing at the University of Pennsylvania and the Director of MindCORE, Penn’s hub for the interdisciplinary study of the mind. He studies the psychological and neural mechanisms of human decision making, using an integrated empirical approach that borrows from economics, the psychology of judgment and decision making, and social and cognitive neuroscience. Research in the Kable Lab employs this interdisciplinary approach, seeking to understand how people make decisions, and to trace out the psychological and neural mechanisms of choice.

Joe received his B.S. from Emory University in 1996 and his Ph.D. in Neuroscience from the University of Pennsylvania in 2004. He was a post-doctoral scholar at the Institute for the Interdisciplinary Study of Decision Making at NYU, before re-joining Penn in the Department of Psychology in 2008. Joe is a past recipient of the Early Career Award and a Past President of the Society for Neuroeconomics. His research is supported by the National Institute of Drug Abuse, the National Institute of Mental Health, the National Cancer Institute, and the National Science Foundation. Joe has given public talks at the Franklin Institute and Philadelphia Science Festival and his work has been featured in the New York Times, Washington Post, Newsweek, NBC News and Freakonomics.com.

Dr. Charline S. Russo is Senior Lecturer, Organizational Dynamics, University of Pennsylvania. Her research and teaching include executive coaching/organizational consulting. In 2018, she was honored with the Penn Award for Distinguished Teaching Professional Graduate Programs. She is Vice President and Board Member, Graduate School Alliance for Education in Coaching. Previously, she held executive positions in pharmaceutical and biotech including Allergen, Amgen, and Schering Plough Research Institute. In her executive roles, she built global learning and development centers of excellence for research and development organizations. Charline brings her executive experience to teaching, enriching student learning with practical application of theory in organizational settings and to her research and publications.

Founder of The CampoMarzio Group, a boutique consulting firm, Charline helps organizations and executives design, drive, and sustain major transformational initiatives through tailored consulting and coaching services. Fostering trusted, collaborative relationships with clients, Charline focuses on helping leaders produce high quality, sustainable results, building leadership competencies and creating strategic processes for individual and organizational growth and development. Her clients include healthcare, pharmaceutical/biotech, chemical, financial services, nonprofit, technology, higher education, and government. Charline is a knowledge management expert in performance management, team and organizational effectiveness, leadership development, PMI (Post Merger Integration), large-scale organizational and individual change management.

Dr. Ryan P. Brown is the Managing Director for Measurement at the Doerr Institute for New Leaders at Rice University. He regularly consults with organizations on ways to measure their impact on people and achieve transformational goals, in industries ranging from publishing to banking to education. Prior to the Doerr Institute, Ryan was the L. J. Semrod Presidential Professor of Psychology at The University of Oklahoma, where he taught and helped establish the Institute for the Study of Human Flourishing. He has published more than 50 scientific articles on human thought and behavior over the last 25 years and is the author of Honor Bound: How a Cultural Ideal Has Shaped the American Psyche (Oxford University Press, 2016) and the co-author of Leadership Reckoning: Can Higher Education Develop the Leaders We Need? (Monocle Press, 2021).

Ryan graduated cum laude from Rice University and received his M.A. and Ph.D. in social psychology from the University of Texas at Austin. He taught briefly at Amherst College before joining the faculty of The University of Oklahoma in 2000. Ryan joined the Doerr Institute at Rice University in 2017.

Reut Schwartz-Hebron is a published author and leading expert in the intersection of neuroscience and difficult change.

She has a BA in Psychology and an MBA in Business and Organizational Development. She has over 25 years of experience as a coach, trainer, organizational consultant, and HR leader. She supported a wide range of projects, from international strategic change efforts to individual transformation. Reut studied a wide range of Neuroscience-based models and collaborated with leading neuroscientists to develop a neuroscience-based Unlearning Model and is internationally renowned as one of the top experts in this specific field. For the past 12 years, as a Certifying Partner with KCI she trained and certified hundreds of HR leaders, coaches, and other change professionals to use Neuroscience-based models to successfully guide people through difficult change.

Reut started her career at the rank of Lieutenant Commander working with elite training teams in the Israeli military. She was the first woman consultant to be offered a prestigious field position with a combat unit. She coached and consulted in organizations that range from Fortune 500s such as NIKE, Intel, Avaya, GSK, Comcast, Qualcomm, EMC², and Philips Medical to medium sized companies in a large variety of industries including financial, high-tech, telecom, universities, hospitals and other health organizations, retail, manufacturing, and government agencies.

Erica R. Wexler, MSOD is the President of Erica Wexler Transforms LLC and creator of the Transformational Guidance™ Training & Coaching Program. She is a pragmatically optimistic change facilitator who takes a collaborative systems and design thinking approach to project management, training and coaching. Erica specializes in bringing stakeholders together to leverage their strengths, navigate obstacles, and work collaboratively to facilitate positive and necessary change toward a shared vision. Erica draws upon 25+ years of experience leading innovative, equitable change initiatives within government, higher education, human services, technology, construction, manufacturing and other private, nonprofit and educational sectors.

Erica earned her Master’s in Organizational Dynamics from the University of Pennsylvania and holds dual certifications from the University of Pennsylvania in Organizational Leadership and Change Management. Her publications on facilitating sustainable change through effective communication strategies have been downloaded from the University of Pennsylvania’s ScholarlyCommons by more than 30,000 practitioners and university-level educators internationally. She is an avid dancer, a certified Neuro-Linguistic Programming practitioner, and an Accredited LIFO® Licensee Trainer & Executive Coach. Erica is currently working toward an additional coaching certification in applied neuroscience through the Key Change Institute (KCI). 

Ntyatyambo Ntloko is a dynamic Johannesburg-based coach and facilitator who has a keen focus on women in leadership, diversity and inclusion and unconscious bias. She works individually with clients, one to one as well as with groups.

For the first eight years of her career, Ntyatyambo worked in a number of customer-facing management and leadership roles for Proctor & Gamble in South Africa in its beauty division.

In 2012, Ntyatyambo co-founded the Mbewu Movement, a forum created by a group of young, ambitious African women who share common interests and are like-minded in light of their passions and vision for the African continent.

Ntyatyambo has a BBusSci in Economics from the University of Cape Town and is a Aephoria AIM Practitioner. She has qualified as a complete skilled negotiator with the GAP negotiation partnership and is a Trained GROW coach.

She’s a film lover at heart, one of her all-time favourite’s being 13th by Ava Duvernay. She’s also a foodie, enjoying both the watching and eating and looking forward to dining in an American Southern restaurant one day, she’s sure it will remind her of her granny’s cooking.

Julia Kukard is a founding partner of Aephoria Partners, and a coach, leadership, management and inclusion professional with 31 years of one on one, facilitation and consulting experience. Her area of specialization is in leadership maturity, in particular how to support the development and maturation of leaders.

Her qualifications include a BA Hons MA MBA and she has just submitted her Doctorate in Existential Psychotherapy at Middlesex University. This research explores leadership stuckness using the work of Existential Philosophers including the work of Steve Biko.

Julia trains coaches in the use of the Aephoria Identity Maturation Framework (IMf), a leadership maturity framework integrating constructive development theory and existential philosophy in particular the work of Steve Biko.

During the past nine years, Julia has run the Advanced Leadership elective on the University of Cape Town Graduate School of Business MBA. As part of this role, Julia has co-written a book on this with Dean Kai Peters from Ashridge University and Professor Kurt April from the GSB.

Julia likes reading, drinking red wine and running (in that order). Her favourite poets are Rumi and Buchowski. 

Dr. Natalie Cunningham is co-leading the Master of Leadership for Development at the University of Manchester’s Global Development Institute. She was instrumental in developing one of the first masters in coaching. As Director of The Leadership Development Centre, Wits Business School, University of the Witwatersrand  in Johannesburg, South Africa, she designed certificates in coaching supervision and business executive coaching. She also led a team that customized Leadership Development Solutions for private and public sector organisations. Natalie has a PhD in Leadership Coaching.

Natalie consults in the field of leadership, organisational development and coaching across diverse countries and continents. She has an extensive background coaching global, C-Suite leaders across many industries including financial services, healthcare, insurance, Information technology, retail, mining, airline, construction, engineering, media, and the development sector. Her global clients have been based in Dubai, Namibia, UK, Thailand, China, South Africa, Botswana, India, Turkey, and Russia.

Natalie designs leadership solutions for organisations and brings extensive experience in group coaching and its positive impact on organizational culture to her work. She works with executive teams and likes the systemic nature of working across individuals, teams, groups, and the organisation. Natalie uses serious gaming as part of developing team and leadership competencies. Her passion is to see sustainable and impactful meaningful leadership enhancing the quality of organisations and ultimately society. 

Friday, July 23, 2021

Dr. Penny Potter has been an educator since 1994 and a practicing coach since 2006. She serves on the GSAEC board and is thoroughly enjoying co-chairing the research committee with Gordon Medlock. She has co-designed and delivered two university based ICF-accredited coach training programs and a coaching skills for leaders program for 240 federal leaders. Her research focus is on the internal process of becoming a coach. Penny helps organizations and leaders shift in order to prepare for the future of work, manage current complexity and disruption, and help people flourish and thrive — one human conversation at a time.

Penny serves as adjunct faculty at George Mason University where she teaches the Foundations of Coaching course for graduate students in an organizational development program. Recent publications include chapters on coaching in: and Innovations in Leadership Coaching: Research and Practice and Maturing Leadership: How Adult Development Impacts Leadership. Penny’s Ph.D. in human and organizational systems. She holds a M.S. in organizational development and knowledge management, and a B.S. in psychology. She received her Professional Certified Coach (PCC) credential from the International Coach Federation. Penny is also a member of the Phi Kappa Phi honors society. 

Dr. Gordon Medlock is a faculty member at the Wright Graduate University program in transformational coaching and leadership. He is Director of Doctoral Research and the Career Coaching Program and is certified through ICF as a PCC level coach. He is co-chair of the GSAEC research Committee with his colleague and friend, Penny Potter, and enjoys working with the GSAEC standards of research and practice excellence during this exciting period in the evolution of the coaching profession.

Gordon has over 25 years of experience providing career and life coaching services across a broad spectrum of life contexts, industries, and professions. He also has over 15 years’ consulting experience in the field of human capital management (HCM), facilitating the implementation of performance management and employee development processes and systems for over 50 organizations.

Gordon has a Ph.D. in philosophy from Yale University and a Master’s degree in Clinical Social Work from the University of Chicago. He has extensive experience in the fields of coaching, clinical, and organizational psychology, enabling him to address a wide range of life and career issues in his coaching practice. 

Dr. Richard Boyatzis is one of the world's leading experts in leadership development and emotional intelligence. His research on human behavior has revolutionized management education and helped spawn a new industry of competency consultants, researchers, academics, and executive coaches. He is the Distinguished University Professor and the HR Horvitz Professor of Family Business at Case Western Reserve University in Cleveland and a Professor in Human Resources at ESADE in Barcelona, one of the top business schools in the world. He also is a Professor in the Departments of Organizational Behavior, Psychology and Cognitive Science at Case Western.

Before becoming a professor, Richard was CEO of the research consulting company McBer and Company (now part of the Hay Group/Korn Ferry) and COO of Yankelovich, Skelly & White for three years. He was ranked #9 Most Influential International Thinker by HR Magazine in 2012 and 2014.

His Coursera MOOCs, including Inspiring Leadership Through Emotional Intelligence have over 720,000 enrolled from 215 countries. A frequent guest lecturer at management schools throughout Europe and the U.S., he has written over 150 articles on leadership, motivation, behavioral change, emotional intelligence, and managerial competencies. His publications include The Competent Manager; Primal Leadership with Daniel Goleman and Annie McKee; and Resonant Leadership, with Annie McKee.  His latest research studies are analyses of the neuroscience of effective leadership and coaching.

Richard has a PhD and MA in Social Psychology from Harvard University and a BS in Aeronautics and Astronautics from MIT.

Dr. Melvin L. Smith is a Professor of Organizational Behavior and Faculty Director of Executive Education at the Weatherhead School of Management, Case Western Reserve University. He serves as Chair of the Board, GSAEC. Melvin has also served as a visiting professor at ESADE Business School in Barcelona, Spain, where he co-taught a senior executive education course on emotionally intelligent leadership. Melvin has provided training and/or consulting services to executives in the United States, Canada, Scotland, Dubai, New Zealand, India and Trinidad.

Melvin’s research and teaching focus on leadership and leadership development through coaching with a focus on the structure of the relationship between leaders and employees and how it can have a dramatic effect on employee contribution and organizational success. His work on the nature of leadership and the role emotional intelligence plays in work relationships is widely recognized for its insight. Melvin also studies the connection between social networks and organizational performance.

Melvin was awarded a BS by Purdue University, an MBA from Clark Atlanta University and his PhD by the University of Pittsburgh. He and colleagues Richard Boyatzis and Ellen Van Oosten are the co-authors of Helping People Change: Coaching with Compassion for Lifelong Learning and Growth from Harvard Business Review Press.

Prior to completing his doctoral work, Melvin spent more than fifteen years in a series of sales/marketing management and organization development positions with a number of Fortune 500 companies including IBM, Pepsi-Cola, and H.J. Heinz.

Dr. Ellen Van Oosten is assistant professor in organizational behavior and faculty director for executive education at Case Western Reserve University. She is also director of the Coaching Research Lab, a scholar-practitioner collaboration to advance coaching research she founded with colleagues Richard Boyatzis, PhD, and Melvin Smith. She teaches in the MBA, executive MBA, Master of Engineering Management, law, and undergraduate programs at Case Western Reserve and regularly delivers workshops for executive education clients. She is also a master coach and enjoys inspiring managers and leaders to reach their fullest potential.

Ellen’s research agenda centers on the study of how individuals and organizations learn, change, and develop in enduring ways. This interest fuels her curiosity to study topics such as executive coaching, coaching relationships, emotional and social intelligence, leadership assessment and development, developmental relationships and the intersection between individual and organization development. She has published scholarly and practitioner articles, which cover topics such as executive coaching, coaching for sustained individual change and leadership development in organizations.

Ellen received her MBA and PhD from Case Western Reserve University and her BS in electrical engineering from the University of Dayton. Van Oosten worked in engineering for many years before transitioning to academia. She received the Best Research Poster Award from the Institute of Coaching, Harvard Medical School in 2013, and in the same year a Best Symposium Award from the Academy of Management Conference.

Michael Cauley joined Lipscomb University in 2016 where he is Associate Professor of Professional Studies and Lead Faculty for the Performance and Leadership Coaching Programs.

An executive-level consultant, executive coach, and educator, Michael has helped senior leaders across multiple industries and trained coaches in health care, entertainment, government, military, higher education, and Fortune 50 companies. His current research in Clinical & Translational Management Information Systems is in the decision-making of health care providers within the electronic medical record.

He has presented at The Association of Financial Professionals, The Institute of Coaching at Harvard Medical School, and ARNOVA where he was a recipient of the 2020 Emerging Scholar Award.

Professionally and away from the academy, he is an ordained minister and a United States Air Force IMA Chaplain (Captain), Air Education & Training Command.

In 2020, he co-founded Cohort4Care which guides health care providers and non-profit leaders from burnout and compassion fatigue toward greater engagement and retention.

He currently holds multiple graduate degrees from Andrews University, Benedictine University, The Hudson Institute of Coaching, and is a Doctor of Management candidate at the Weatherhead School of Management at Case Western Reserve University.

Claudia E. Tordini is Lecturer, Organizational Dynamics, University of Pennsylvania. She is a leading expert in the intersection of art and experiential learning with a particular focus on art as a powerful tool for developing skills in non-traditional areas. Her goal is to bridge the gap between intellect (knowing about a skill) and experience (becoming a more skilled person).

Claudia's philosophy of work is rooted in the intersection of art, well-being, and humanistic psychology theory. She teaches art-based tools to develop emotional intelligence and relational skills, embrace diversity, equity, and inclusion, and expand coaching and consulting skills. She also leads workshops and training programs to facilitate team building, communication, collaboration and other leadership skills through art.

Claudia also provides coaching and consulting to families on topics of wealth, inheritance and well-being. She uses art experiences to strengthen family bonding, facilitate dialogue and build empathy and support among family members.

She has a Master of Philosophy in Organizational Dynamics at the University of Pennsylvania with a concentration in Organizational Consulting and Executive Coaching. She holds an MBA from the University of Pennsylvania’s Wharton School with a concentration in Human Resources and Strategy and was awarded her BS in Industrial Engineering from the University of Buenos Aires, Argentina.

Dr. Terrence Maltbia brings over 30 years of diverse experience to his work as an external and internal organizational effectiveness consultant, thought leader and educator. Terry led Organizational Effectiveness Consulting and Training (Ofx), providing research-based solutions to clients in strategy formulation, organization and leadership development and workplace diversity. He held several leadership and executive positions in transition consulting, organizational effectiveness and sales and marketing at MeadWestvaco and has served as a senior consultant for process improvement and sales effectiveness consulting organizations.

In 2006 Terry conceived the design of The Columbia Coaching Certification Program, a strategic partnership between Teachers College Professional Development and The Columbia Business School's executive education and has served as the program's Faculty Director since the Fall of 2007. His scholarly interests and publications include strategic learning, leadership and organizational development, diversity, and cultural intelligence, and more recently, executive and organizational coaching.

He has a BS in Business Administration from The Ohio State University, his MA in Workplace Learning and Organization Psychology and EdD in Organization and Leadership from Columbia University. The Academy of Human Resources Development awarded him the Malcolm S. Knowles Dissertation of the Year Award in April 2002. Terry is a member of the Board, GSAEC.

Dr. Kathleen Boyle Dalen is chief talent, integration and culture officer at the Ewing Marion Kauffman Foundation (Links to an external site.), where her role is to foster a positive team culture and ongoing learning across the organization and maximize the Foundation’s efficiency and impact. Her role includes engaging team members to explore new partnerships, project development, and relationship management through nurturing key connections that support the Foundation’s goals.

Prior to joining the Kauffman Foundation, Kathleen was the vice president and a founding member of PREP-KC, where her responsibilities included partnership development, talent development, and organizational learning. While at PREP-KC, Boyle Dalen led the development of effective strategies to prepare urban, low-income students for success in postsecondary education and the workforce.

Kathleen holds a bachelor’s degree in psychology from American University in Washington, D.C.; a master’s degree in psychology from Columbia University; and a doctorate in psychology from Rutgers University. She is an adjunct professor at Rockhurst University, where she teaches social psychology and psychology of gender and community engagement. She also is an Educational Policy Fellow of the Institute for Educational Leadership, was appointed by Governor Nixon to the Board of the Children’s Trust Fund and serves on the Donnelly College Board of Trustees.



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